Help & Support

Find answers to your questions, get help with your account, and learn how to make the most of our platform.

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Frequently Asked Questions

Getting Started

How do I create an account?

Click on 'Register' in the top navigation, fill in your details, verify your email, and you're ready to start trading!

What documents do I need to verify my account?

You'll need a valid government ID, business registration documents (for companies), and proof of address.

How long does account verification take?

Account verification typically takes 1-2 business days. You'll receive an email notification once it's complete.

Trading & Transactions

How do I list my products for sale?

Go to your seller dashboard, click 'Add Product', fill in the product details, upload images, and publish your listing.

What payment methods are accepted?

We accept bank transfer and UPI only.

How do I contact a seller?

Click on any product listing and use the 'Contact Seller' button to send a message directly.

Account & Security

How do I reset my password?

Click 'Forgot Password' on the login page, enter your email, and follow the instructions sent to your inbox.

How do I update my profile information?

Go to your profile settings, make the necessary changes, and save your updates.

Is my personal information secure?

Yes, we use bank-grade encryption and security measures to protect all your personal and financial information.

Support Resources

User Guide

Complete guide to using our platform

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Video Tutorials

Step-by-step video guides

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API Documentation

Technical documentation for developers

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Mobile App Guide

Using our mobile application

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Still Need Help?

Can't find what you're looking for? Our support team is here to help you during business hours.

Business Hours Support

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Expert Team

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Quick Response

Fast resolution of your queries and issues